Shipping
Shipping Policy
All Ankara Holland orders are shipped from Lagos, Nigeria via DHL Express with full tracking included.
Shipping Rates
| Destination | Shipping Cost | Free Shipping |
|---|---|---|
| Europe (incl. United Kingdom) | Free | Always free |
| Nigeria | Free | Always free |
| Rest of World | €35.00 | Free on orders over €500 |
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Europe (incl. United Kingdom) | 5–8 business days |
| Nigeria | 3–5 business days |
| Rest of World | 5–8 business days |
Delivery times are estimates and may vary due to customs clearance, weather conditions, or periods of high demand.
Order Processing
Orders placed before 23:00 are processed the same day. During busy periods please allow 1–3 business days for processing. Once your order is dispatched you will receive a tracking link by email.
Import Duties & Taxes
Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by destination country. UK customers may be subject to import duties and VAT upon delivery. We recommend checking with your local customs office before placing your order.
Order Changes & Cancellations
Due to our fast processing times, order changes or cancellations are not possible once an order has been placed.
Questions
For any questions about your order or our shipping policy, please contact us at info@ankara-holland.com. We aim to respond to all enquiries as quickly as possible.